Randall Castillo Ortega discusses customer support challenges for a shipping business

A shipping business is a complex and ever-changing industry, and customer support can be a challenge. There are many moving parts to a shipping business, including operations, sales, marketing and customer service. Each department has its own set of challenges, and each team member has their own set of skills and knowledge. Randall Castillo Ortega, […]

Randall Castillo Ortega explains the metrics of an export business

In business, we are always looking for ways to improve. Sometimes that means improving our products or services. Other times, it means finding new markets to sell to. And sometimes, it means improving our processes so that we can work more efficiently and effectively. Randall Castillo Ortega, a successful global trade expert and import and […]

Randall Castillo Ortega explains what makes an import business successful

Starting any business is challenging, regardless of the industry. Working with a global network of suppliers, however, can be especially difficult. Randall Castillo Ortega has extensive experience in the import/export industry, and has been involved in the successful importing of numerous products into Latin America. He offers key insights into what makes an import business […]